Frequently Asked Questions
Everything you need to know about shopping with Drava Shop.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Standard shipping takes 3-7 business days depending on your location, and you will receive a tracking number via email as soon as your package departs.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the most accurate fit.
Which payment methods do you accept?
Drava Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How should I care for my Drava Shop garments?
To maintain the quality of your clothing, we recommend following the care instructions on the internal label. Generally, washing in cold water and air drying helps preserve fabric integrity and color.